Questions :

Which locations are live for post login functionalities of ICEGATE 2.0?

The locations which are live for post login functionalities of ICEGATE 2.0 are available here.

How Can I get the different message format and guidelines for filing in different ICES EDI versions at ICEGATE?

Messages formats ICES 1.5 software’s are available at ICEGATE website www.icegate.gov. under the link Guidelines > Electronic Filing > Message filing Guidelines.

Does Officer still have the option to generate Rotation Number through ICES?

Yes, the option is also available with ICES for contingency reasons. In case of application for cancellation of Rotation number, the Shipping Line/Agent needs to visit Custom office.

Do I still need to approach Shipping Line to know the Rotation Number?

No. Option is made available in ICEGATE Enquiry under "Public Rotation Number Enquiry" to know rotation number of particular vessel. By providing IMO number and Shipping Line code, Rotation Number of the vessel would be known.

Has Generation of Rotation Number been launched on ICEGATE Website?

Yes. It has been available on ICEGATE website since 16th Feb 2017. It can be accessed through Login menu of Shipping Lines/Shipping Agents under the menu “Rotation No. Application Form". Same can be used by Shipping Lines/Shipping Agents for self-generation of Rotation number at their office. There is no need for visiting the Custom office for this purpose.

What if I am not sending file in correct format?

The document will get rejected as soon as it reaches ICEGATE for processing. For more details on message formats refer link – Guidelines > Electronic Filing > Message filing Guidelines  and select the version of message type for which you are doing filling for.

What will be the due date for Deferred duty payment when the due date falls on a holiday?

As per rule 5 of said rules. It would be the next day following the holiday.

 

If I am an eligible importer and have obtained my AEO registration certificate from the AEO Program Manager, how can I avail the facility of deferred payment of duty?

An intimation to the AEO programme manager with a copy to Principal Commissioner of Customs or the Commissioner of Customs, as the case may be, having jurisdiction over the port of clearance, shall be considered as an intimation by an eligible importer of his intention to avail the said benefit. As per rule 4 of the Deferred Payment of Import Duty Rules, an eligible importer who intends to avail the benefit of deferred payment shall intimate to the Principal Commissioner of Customs or the Commissioner of Customs, as the case may be, having jurisdiction over the port of clearance, his intention to avail the said benefit. Intimation addressed to the AEO Programme Manager with a copy to the Principal Commissioner(s) of Customs or the Commissioner(s) of Customs, as the case may be, having jurisdiction over the port(s) of clearance shall be considered as intimation by an eligible importer of his intention to avail the said benefit. (Para 3 of CBEC Circular 052/2016-Cus dt. 15/11/2016).

Who is eligible for availing of deferred duty scheme?

This benefit is currently being extended to importers holding AEO T-2 or T-3 status.

What is deferred duty payment?

It is a mechanism for delinking duty payment and Customs clearance. It is based on the principle ‘Clear First-Pay later’. The aim is to have a seamless wharf to warehouse transit in order to facilitate just-in-time manufacturing. As a part of the ease of doing business focus of the Government of India, the Central Board of Excise and Customs (CBEC) has rolled out the AEO (AUTHORIZED ECONOMIC OPERATOR) programme. It is a trade facilitation move wherein benefits are extended to the entities who have demonstrated strong internal control systems and willingness to comply with the laws administered by the CBEC. Under the aegis of the flagship AEO scheme, the GoI has notified the Deferred Payment of Import Duty Rules, 2016 (hereinafter referred to as the Rules) vide notification no 134/2016-Customs (NT) and 135/2016-Customs (NT) both dated 02 Nov 2016.This scheme is in force w.e.f. 16 Nov 2016

What is the resolution for Error code SB001(Invalid SB details) in IGST refund?

Shipping Bill validation is failed at ICEGATE System with error code SB001 – the combination of SB Number, SB Date and Port Code in the invoice transmitted from GST System doesn’t match the details given in the SB. You may amend the invoice details on the GST System. For any further help on how to amend an invoice on GST System, please contact the GST Helpdesk”

How to rectify error code SB105 for IGST refund?

To rectify the Error code SB105 in IGST return, user need to use Table 9A and amend through GST Return.  The response code SB105 occurs when the given port code is not an SEZ port and given shipping bill number not have a valid length of either 7 (ESB) or 6 (MSB) or 5(CRSB). SB105 means " Invalid Shipping Bill number",

What is Entry Outward?

Entry Outward” is the permission granted by proper officer to the master of vessel to receive and load the export goods from the Exporter and proceed for its foreign journey. Entry Outwards is granted under Section 39 of the Customs Act 1962. Unless and until entry outward order is obtained, no export goods can be loaded in the vessel. 

What is Entry Inward?

Entry Inward” is the permission granted by Customs officer to the master of vessel to unload goods. Entry inwards is granted to the vessel under Section 31 of the Customs Act. Section 31 prohibits.

What happens once the IGST refund validations are completed at the ICEGATE portal?

Once all invoices given in a shipping bill are successfully validated by ICEGATE, a scroll is generated, approved by port authority and sent to the PFMS for IGST refund disbursement.

What are the GST related validations conducted at the ICEGATE?

ICEGATE has multiple validation, few of them are:

    Invoice no in GSTR 1 is as per the Shipping bill
    Port code in GSTR 1 is as per the Shipping bill
    GSTIN used for filing GSTR 1/3B is as in shipping bill
    EGM is filed by the carrier
    All invoices given in shipping bill are received from the GST system, and a successfully validated at ICEGATE    

What is the pre-condition for IGST refund in case of exports of goods with payment of tax?

The precondition for the refund is: 1. GSTR 1 should be filed with details of export invoices declared/amended under Table 6A/9A 2. GSTR 3B should be filed with appropriate IGST amount paid under Table 3.1b.

 

How can the invoice related errors shown at ICEGATE be corrected?

User can use Table 9A of GSTR 1 to correct errors like incorrect invoice number, incorrect shipping bill number/port code.

What is the challan expiry period for Manual Bills of Entry?

In Manual BE, the challan is valid for same day when it is generated.  User may follow the procedure to regenerate challan and pay same day in ACL Role under use option Manual BE/Challan Generation

1. delete the challan

2. Generate the challan

What if user is getting error “session expired” while accessing eSANCHIT link?

Ideally session time out is 10 minutes only. If facing any earlier session out issue, please try to clear the cache & history of browser and then try again.

If User is getting error of invalid digital signature while uploading document then what needs to be advised?

Advise user to use the same DSC which was registered at the time of ICEGATE Registration for signing documents.

What is the total size limit of documents which needs to be uploaded on eSANCHIT?

At one-time maximum 5 documents can be uploaded each of size 1 MB.

What is the maximum allowed length of ICEGATE ID for eSanchit Application?

The Maximum length of ICEGATE ID is 25 Characters.

Who all have to quote GSTIN?

Anyone who is registered with GSTN and wants to avail the benefits of GST.

What is GSTIN?

GSTIN is a 15-digit registration number issued by GSTN to all the taxpayers who are to be taxed under GST or who are making taxable supplies under GST. It is a PAN based registration number with the first two digits being the state code or the code of the entity followed by the PAN number. The next two digits show the entity number of that same PAN holder in that state followed by a check digit. A single PAN holder shall have different GSTINs for each state he makes supplies from. Importer/Exporter shall have to quote the GSTIN of the entity directly receiving imports of making exports.

Are there any additional information to be declared at the time of imports and exports under GST?

Primarily, to avail IGST Benefits on Imports, declaration of State Code and GSTIN (GST Registration number) in Bill of Entry/Shipping Bill is mandatory. There are other specific fields required for exports.

Since Customs and GST administrations are different, how will the mechanism of IGST benefits work?

Customs shall be exchanging information on imports and exports electronically with GSTN (or GST Network) to ensure that the benefits are passed on to importers and exporters.

What are the benefits extended under IGST Laws on imports and exports?

The importers can avail the benefit of credit of IGST (and Compensation Cess, in certain cases) paid on imports to pay GST on their outward supply. Similarly, exporters can claim refund of IGST (and Compensation Cess, in certain cases) paid on exports.

What are the new taxes to be levied on imports and exports under GST?

Imports and Exports shall be treated as inter-state supply under GST. Implication: IGST or Integrated Goods and Services Tax (and Compensation Cess, in certain cases) to be levied.

If the User is getting 13,02,52 errors in Fresh License what is the issue?

User can use this License and this can be treated as normal License only. But when this error is coming in Amended License User need to transmit this License from DGFT (Directorate General of Foreign Trade).

IEC status along with description?

IEC status-
           0    NORMAL –IEC can be used
           1    BLACK LISTED –Contact the DGFT (Directorate General of Foreign Trade).
           2    SUSPENDED - Contact the DGFT.
           3   CANCELLED - Contact the DGFT.
           4   CLEAR FROM BLACK LIST – transmit the IEC from DGFT with 00 error code.
           7    REVOKE SUSPENSION –IEC is revoked from suspended status.
           8    REVOKE CANCELLATION –IEC can be used.
           9   AMENDMENT- any changes to IEC has been done.

What are the Benefits of different types of License?

Benefits of different license issued by DGFT-

EPCG (Export Promotion Capital Goods): It is one of the schemes provided by government of India to importers and exporters to promote exports. EPCG is a good facility provided to exporters and importers by government on exemption of import duty amount. The scheme allows import of capital goods for pre-production, production and post production.
 
Advance License: An advance license is granted for the import of inputs without payment of basic customs duty. Advance licenses may be either value based or quantity based. 

MEIS (Merchandise Exports from India Scheme): offset infrastructural inefficiencies and associated costs involved in export of goods/products, which are produced/manufactured in India, especially those having high export intensity, employment potential and thereby enhancing India's export competitiveness. 

DFIA (Duty Free Import Authorisation): is issued to allow duty free import of inputs, fuel, oil, energy sources, catalyst which are required for production of export product. 

DEPB (Duty Entitlement Pass Book Scheme): The objective of DEPB is to neutralize the incidence of Customs duty on the import content of the export product. The neutralization shall be provided by way of grant of duty credit against the export product.
 

How to find which internet explorer version is installed on desktop?

Below are quick steps to check IE version installed: 
1. Open the desktop, and then tap or click the Internet Explorer icon on the Taskbar. 
2.Tap or click the Tools button (or tap or click Help in the menu bar), and then tap or click About Internet Explorer. 
3.Select the Install new versions automatically check box, and then tap or click OK.
 

What is IEC?

Import Export Code (also known as IEC) is a 10-digit identification number that is issued by the DGFT (Director General of Foreign Trade), Department of Commerce, Government of India. It is also known as Importer Exporter Code.

Where do User get Final Print?

Registered mail ID

Who can login e-SANCHIT application?

Only ICEGATE registered users can use e-SANCHIT applications by accessing the e-SANCHIT link.

How can I upload a document through e-SANCHIT application?

Any registered ICEGATE user can upload documents using below steps-
  I.    Login into ICEGATE website using login credentials.
 II.    Access the e-SANCHIT application by clicking on e-SANCHIT link provided in menu options.
III.    Upload document by clicking on Upload Documents button.
IV.    Validate the document for digital signature.
V.    Submit the document by clicking proper document type from document type drop down and click on the submit button.

I am not able to submit the document using Submit Document button in e-SANCHIT application?

Once the document is uploaded, document type is selected and digital signature is verified then only the submit button will be visible.

Can I upload documents in any format in any size in e-SANCHIT application?

Only PDF format is accepted in e-SANCHIT application having size lesser than 1 MB.

Am I able to upload any no. of documents at a time in e-SANCHIT application?

Any documents can upload and that should be digitally signed.

Will I be able to upload documents having same name in e-SANCHIT application?

No, as per business requirement, all documents to be uploaded must have different name. Uploader should provide meaningful file names to documents so that they can recognize and handle the file more effectively.

How to view the uploaded document before submission in e-SANCHIT application?

We search from IRN no and view the same.

Am I able to upload any no. of documents at a time in e-SANCHIT application?

Any documents can upload and that should be digitally signed

How can I delete the documents once uploaded in e-SANCHIT application?

Currently this facility is not available.

Can I get any confirmation for document upload in e-SANCHIT application?

Yes, an email/ message is triggered immediately on your registered email once the document is submitted in e-SANCHIT application.

How can I search a document that I have uploaded earlier in e-SANCHIT application?

Search functionality is provided in right side of e-SANCHIT, you can search any document uploaded by using the IRN, DRN, Supporting document types and between a date range.

Will I be able to see other user’s documents in e-SANCHIT application?

No, you can able to view the documents uploaded by logged in user only.

What is IRN & DRN?

DRN stands for Document reference number, which is the unique reference to a batch of uploaded documents. Five IRN numbers can have one DRN. IRN stands for Image reference number, which is unique to each document. A group of IRN should be entered into the Bill of Entry, not DRN.

What are the other ways to access e-SANCHIT application?

You can access e-SANCHIT application via ICEGATE website only.

What are the reasons for invalid digital signature in e-SANCHIT application?

Your signature is not registered on ICEGATE website or you have not signed the document which you are trying to upload.

What can I do if the document format is not pdf in e-SANCHIT application?

Only PDF documents are supported on e-SANCHIT application, you can contact the document issuer for the proper pdf format or the document may be printed and scanned into a PDF.

What are the mandatory documents that need to be submitted online in e-SANCHIT application?

The list of mandatory documents for export/ import of goods from/ into India have already been notified by DGFT notification No. 08/2015-2020 dated 4th June 2015 i.e.
i. Bill of Lading / Airway Bill
ii. Commercial Invoice
iii. Packing List / OR as per CBEC Circular No. 01/15-Customs dated 12/01/2015. Commercial Invoice cum Packing List would also be accepted.
iv. Bill of Entry.
Other documents depending on the commodity imported, notification claimed and Participating Government Agency (PGA) requirement. The Compulsory Compliance Requirements provide an outline of the Supporting documents required for a CTH.

Can one document contain multiple pages in e-SANCHIT application?

Yes, there is not any restriction for page count however the file size should not exceed 1 MB.

How to map Import / Export flat file, with IRN received after uploading documents in e-SANCHIT?

An option is already there to provide IRN number in RES packages. Please refer to field 14 of the SUPPORTINGDOCS in the Bill of Entry message format. You can provide the IRN received while filling job in RES packages and submit the flat file as usual.

Why it is necessary to upload all documents via e-SANCHIT?

To make ease of doing services and to reduce paper work e-SANCHIT is launched.

Is BE needs to be uploaded first or other documents via e-SANCHIT?

Supportive document needs to be uploaded first then only one can submit BE.

What is the validity of IRN?

As of now, validity of IRN is not declared.

Can we delete uploaded documents after generating IRN?

There is no option to delete document once IRN is generated.

Is e-Sanchit available for Shipping Bill?

At present e-SANCHIT competency is given to importers only to submit BE documents.

User is getting error “unauthorized access please login by Icegate”?

Users need to login into e-SANCHIT only through ICEGATE website.

User is getting error “session expired” while accessing e-SANCHIT link”?

Ideally session time out is 10 minutes only. If facing any earlier session out issue, please clear the cache & history of browser and then try again.

What is the maximum allowed length of ICEGATE ID for e-Sanchit Application?

The Maximum length of ICEGATE ID is 25 Characters

What is the total size limit of documents which needs to be uploaded?

At one time max 5 documents can be uploaded each of size 1 MB.

What is the pre-conditions to avail deferred duty?

Declare D in the Bill of entry (B/E). Further, there should be no default in 90 days/no arrear. In case of default, this facility shall not be restored unless the eligible importer has paid the duty in full along with the interest.

What are the due dates for payment of deferred duty?

As per rule 5 of said rules. B/E from 1-15th day of any month 17th of the month B/E from 16th-last day of month except March 2nd day of the following month B/E from 16-29 March 31 March B/E from 30-31 March 02 April

What will be the due date when the due date falls on a holiday for deferred duty?

As per rule 5 of said rules. It would be the next day following the holiday.

What happens if I do not pay deferred duty on or before the due date?

Dual consequence shall arise if the duty is not paid within the time limits specified. Firstly, interest will become due on the duty; Secondly, this shall also be counted as a default in terms of the Rules. If a subsequent default in payment occurs, the AEO shall automatically be reverted to transaction-wise payment and will need to pay the duty in the bank before taking clearance of his goods. That is, the importer shall not be allowed to clear the next consignment without payment of duty.

If the deferred payment facility has been withdrawn due to default in duty payment, how can such suspension are revoked.

Need to contact on Port location and they can do the same. Icegate cannot do anything.

What is the course of action if there are multiple errors in the IGST refund claim?

Each such error would be required to be corrected individually in order to get refund.

What should be done for error code SB002 for IGST claim refund?

Exporter has to approach their shipping line/airline/carrier to file the EGM immediately.

What should be done for error code SB004 for IGST claim refund?

This error occurs due to duplicate/repeat transmission of shipping bill - invoice record from GSTN. The previous transmission would have already been validated for IGST refund by ICES.

Shipping bill validated with different errors code for IGST refund?

Error codes along with description: Code Description

SB000 Successfully validated

SB001 Invalid SB details

SB002 EGM not filed

SB003 GSTIN mismatch

SB004 Record already received and validated

SB005 Invalid invoice number

SB006 Gateway EGM not available

I have filed my GST returns but still my refund is not sanctioned?

The IGST refund would not be processed if it fails any validation at the level of either GSTN or Customs system. Validation errors occur due to various deficiencies.

What should be done for error code SB006 for IGST refund?

In case of exports through ICDs, if the gateway EGM is not filed electronically or it contains some error, response code SB006 appears, it is noticed that gateway EGM in case of many ICD shipping bills have been manually filed, leading to such refunds not being processed. While the Customs at gateway ports are pursuing this matter with the shipping lines, the exporters can also approach their shipping line to file the EGMs electronically.

In case of errors, where should I contact for necessary action to claim IGST?

The following steps could be followed in case of errors in processing of refunds:

i) When the records have not been transmitted by GSTN to Customs, exporters may contact GSTN helpdesk.

ii) Wherever the error is SB002/SB006, exporter may approach their shipping line/airline/carrier to file the EGM immediately.

iii) In cases where the temporary scroll is generated but it’s not included in the final scroll, the exporters are advised to furnish correct bank account details to the proper officer (Customs field formation) in order to update the same in ICES.

iv) As the status of refund claims is available in ICEGATE login, in cases where the corrective action has been already taken by the exporter, he may write to ICEGATE/gateway port Customs for redressal.

v) In general, any grievance related to the IGST refund claim may be brought to the notice of the Pr. Commissioner or Commissioner of the Customs of the gateway port for necessary action.

what is the difference between IGM and EGM?

EGM in export trade means Export General Manifest. Once your cargo crossed the border of your country, the 'export' taken place and government of the said country treat the said goods as 'export'

Once after arrival of goods at airport or sea port, the carrier has to intimate customs department of the respective country about the complete details of arrival of goods. This intimation is filed in a specified format instructed by customs department.

Accordingly, the carrier of goods files the details of cargo in specified format with customs immediately up on arrival of goods. This procedure is called Import General manifesting.

What are the modes of e-submission of documents?

3 types of documents submission are there. Please find below description-

Web- Upload: The following steps are required to file a document through web upload to ICEGATE:

Step 1: Create the appropriate electronic message (Bill of Entry/Shipping Bill etc.)

Step 2: Open the browser and ICEGATE website http://www.icegate.gov.in -> Login->Services -> File Upload.

Step 3: User need to click the browse button and choose the file (to be uploaded) in the User's PC

Step 4: After choosing the file to be uploaded the user must click the “Submit” button to upload the file at ICEGATE

SMTP:

ICEGATE provides SMTP (Simple Mail Transfer Protocol) option for the members of the trade to file their documents.

The following steps are required to file a document through SMTP to ICEGATE:

Step 1: Create the appropriate electronic message (Bill of Entry/Shipping Bill etc.)

Step 2: Attach the electronic message with the E-mail and send the E-mail to the concern location’s mail address as per the SMTP e-mail list. (e.g.: locationcode@icegate.gov.in) Step 3: Receiving electronic messages on ICEGATE: The importer/exporter/CB would receive an e-mail from ICEGATE on their registered Email ID.

Service Centre

Those who are unable to file documents through ICEGATE, they can file their document through Service Centre. A facility set up by the Customs, for entering the BEs/SBs into the EDI system and to submit the same to custom for further processing. We cannot check or give any update of any document, if user filed through Service Centre.

In this, Service centre would be responsible for all tracking.

What are the validations at ICEGATE for filing of documents?

Below validations at ICEGATE are performed:

 File format should be as per published advisory

 Icegate ID should be registered and active

 File should be digitally signed

 Icegate ID should be registered for the respective location

 Icegate ID should be registered for the document/transaction type i.e. Import, Export, IGM, EGM, Console etc.

What is the difference between drawback and license?

Duty Drawback Scheme aims to provide the refund/ recoupment of custom and excise duties paid on inputs or raw materials and service tax paid on the input services used in the manufacture of export goods.

 It is the way in which user can get the benefit in Cash form.

 Duty paid inputs against exported products is refunded to exporters in the form of Duty Drawback.

 Exporter/CHA will be get the Drawback(DBK) benefits according to Export scheme.

 DBK benefit is depend on export scheme which is mention in SB filling (Notification, Exchange rate, ROSL scheme etc).

License:

 It is the way in which at the time of Import, the Credits are debited by DGFT.

 Licenses are issued against the Export of goods.

 The credit earned in Exporting the goods under the License scheme which is given by DGFT in the form of Import License against which one can Import any goods and in place of payment of customs duty one can get License debited.

 LIC benefit is depend on export scheme which is mention in SB filling (Notification, Exchange rate, ROSL scheme etc.). No need for submission of separate LIC application.

If user wants to change or any amendment in license, where user does needs to contact?

Contact DGFT for the same.

If a user is getting error 93 in shipping bills, what will advise to user?

User needs to contact respective customs location & get SB re-transmitted.

How many EDI locations are available as of now?

There are 254 Location as per SMTP Mail List

ICEGATE toll free no.

180030101000

ICEGATE helpdesk email id.

icegatehelpdesk@icegate.gov.in

ICEGATE registration email id.

registration@icegate.gov.in

User wants to cancelled SB/BE documents, where user does need to contact?

Contact respective customs location.

Customs Notifications not updated in EDI then what we will suggest to users?

Contact System Manager (sysmgr.maa1@icegate.gov.in) for said query.

User has received double documents no. what will advise to user?

User needs to contact respective customs location & get one deleted documents

What is the process to remove special characters from IEC name at E-Payment Gateway?

Below steps to be followed:

1. Correct Importer name (Remove the Special Characters) from DGFT side.

2. Transfer corrected data from DGFT to ICEGATE (ICES IEC Directory).

3. Amend the BE some dummy IEC Code and approve.

4. Amend the BE the actual BE from dummy IEC Code.

5. Reassess BE with some new challan.

What is OOC?

BE will go for the examination after complete above BE process. On the basis of document invoice, packing and payment assigned examination officers checked goods of Importer/CHA and may revised the assessment/appraisal or may raise the query. After the examination of the goods is complete, the Examine officer would give the "Out of Charge" order on the system.

First print gets generated?

First print gets generated at ICEGATE server.

What is prior BE?

For faster clearance of the goods, custom allow filing of bill of entry prior to arrival of goods. This bill of entry is valid if vessel/aircraft carrying the goods arrive within 30 days from the date of presentation of bill of entry.

User wants to get registered AD code, where does need to contact?

As per the advisory user can do online registration of AD Code by accessing user profile on ICEGATE.

If user has generated the Scrip and amount was reflecting in credit ledger now amount is showing zero or less without utilizing the amount which team we have to escalate the issue

No Escalation

Who can avail the benefit of RoDTEP?

IEC Holder with DSC

In which tab user has to click for the Creating E-scrip account after login

E-Scrip > Financial Services

How much scrip amount user can transfer to another user in Scrip Transfer

Whole amount

From where Courier company can pay the custom duty for ECCS

NEFT/RTGS for CE/ST & SEZ Custom Duty

From what purpose user can use the scrip amount generated

For Import BCD payment

What is the validity of the Scrip utilization

12 months

If AD code status is showing custom pending so how many days user have to wait for approval

7-10 working days

Can Transferee cancel the scrip transfer request

Yes

How we can check the acknowledge status of BE/SB/IGM/EGM

ICEGATE Dashboard

How to update the IFSC code due to bank merger ?

Go to Export Promotion Bank account management then Modify Option" to update the new IFSC code

What should user have to do in case of AD Code application rejected by the custom officer? Either to resubmit a new application or click on modify to the correct the rejected application?

Resubmit a new application

What is the basic eligibility criteria to transfer the scrip amount to another user

IEC Holder with DSC

RoDTEP Stands for?

Remission of Duties & Taxes on Exported Products

From where user can check the SB status if SB is not reflecting at EDPMS

Public Enquiry

What is the validity of OTP received by the User for scrip transfer

15min

What is the basic eligibility criteria to transfer the scrip amount to another user

IEC Holder with DSC

CTO Stands for?

Container Train Operator

SB006 error in IGST validation stands for?

Gateway EGM details not available

Which user can do Goods Registration?

IEC Holder

Which type of documents are uploaded in E-Sanchit

Supporting documents of ICEGATE user

Simplified to DSC advisory is available on the website

ICEGATE > Guidelines > Registration Advisory

How many types of modes of payment

2

Can user change the IECAGTE ID once registration done

No

How user can check the ICEGATE registration verification on website

With PAN

Can CHA do the SCMTR registration

Yes

IDPMS Stands for

Import Data Processing & Monitoring System

PAO Stands for?

Public Accounts Officer

If IEC status is showing Black Listed then?

Contact DGFT

GSTN integration is available online?

Without Login

What is the GST Toll free Number?

1800-103-4786

How do I know the current status of a document filed in the last 24 hours on ICEGATE?

 Login to ICEGATE using your login credentials.

 Click on widget pertaining to BE/SB/IGM/EGM available on dashboard.

For Bill of Entry:

 Click on ‘Bill of Entry (24 Hrs)’ and select the appropriate Location from the drop down.

 Submit the details.

 You can view details of all BEs filed from the selected Location in the last 24 hours. These details include Job No., Job Date, Customs Location name along with details of the various stages of the BE.

For Shipping Bill:

 Click on ‘Shipping Bill (24 Hrs)’ and select the appropriate Location from the drop down.

 Submit the details.

 You can view details of all SBs filed from the selected Location in the last 24 hours. These details include Job No., Job Date, Customs Location name along with details of the various stages of the SB.

For AIR IGM:

 Click on ‘AIR IGM (24 Hrs)’ and select the appropriate Location from the drop down.

 Submit the details.

 You can view details of all AIR IGMs filed from the selected Location in the last 24 hours.

For AIR EGM:

 Click on ‘AIR EGM (24 Hrs)’ and select the appropriate Location from the drop down.

 Submit the details.

 You can view details of all AIR EGMs filed from the selected Location in the last 24 hours.

For SEA IGM:

 Click on ‘SEA IGM (24 Hrs)’ and select the appropriate Location from the drop down.

 Submit the details.

 You can view details of all SEA IGMs filed from the selected Location in the last 24 hours.

 For SEA EGM:

 Click on ‘SEA EGM (24 Hrs)’ and select the appropriate Location from the drop down.

 Submit the details.

 You can view details of all SEA EGMs filed from the selected Location in the last 24 hours.

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to know drawback status against my IEC?

 Navigate to Services widget > enquiry link

 Select Drawback Enquiry link.

 Enter IEC code, PAN Number, Location and required date range in the form displayed

 Submit the details to view your drawback status by selecting the appropriate button – ‘Drawback Pending Status’ or ‘Drawback Sanctioned Status’

 If your drawback details are not available on ‘Drawback Pending Status’, then your drawback amount has been sanctioned by the bank and you can view the status by clicking on ‘Drawback Sanctioned Status’ button

 In case your drawback against a Shipping Bill is pending, ‘Drawback Pending Status’ will view the current queue of the Shipping Bill and help understand the current status

 In case your drawback against a Shipping Bill is sanctioned, ‘Drawback Sanctioned Status’ will view details including Scroll number, date and the amount of drawback sanctioned

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to know status of ROSL against a particular IEC no?

 Navigate to Services widget > enquiry link

 Select ‘ROSL Sanctioned Status’ link

 Enter IEC Code, PAN Number, Location Name and select appropriate date range, in the form displayed

 Click on ‘ROSL Sanctioned Status’

 A list of Shipping Bills will be displayed along with the corresponding ROSL scroll details and amounts

 This report can be printed and even be downloaded in Excel format

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What if a particular Shipping Bill is not included in the list displayed on the ‘ROSL Sanctioned Status’ enquiry?

 In case a Shipping Bill number is not visible on the ‘ROSL Sanctioned Status’ enquiry, the ROSL for the same has not yet been sanctioned

 Please check back again

What is the procedure to track the status of IE Code registration at DGFT’send?

 Please visit DGFT’s website to confirm the status of your IE Code registration.

 To check the same via ICEGATE portal, Navigate to Services widget > enquiry link .

 Select ‘Check IE Code/BIN Status’ link.

 Click on ‘IE Code@DGFT’ button in section 1 of the form to check whether your IE code has reached DGFT headquarters and the correctness of your IE code details.

 By clicking on this, you will be redirected to DGFT’swebsite.

 In Case your IE code with correct details is not available, kindly contact ICEGATE Helpdesk Team on Toll Free No. 1800-3010-1000 or send an Email to icegatehelpdesk@icegate.gov.in witha copy of your IEC.

What is the procedure to check status and correctness of your IE Code at Customs?

 Navigate to Services widget > enquiry link.

 Select ‘Check IE Code/BIN Status’ service link.

 In section 2 of the form, enter the IE code and click on ‘IE Code@ICEGATE’ button.

 An IEC Enquiry Form will be presented displaying details of the IEC along with details of its branches.

 The table containing IEC details would also contain the current status of the IEC. The current status can be any one of the following. Significance of each of them is described alongside:

0– Normal IEC

1– IEC Blacklisted

2 – IEC Suspended

3 – IEC Cancelled

4 – IEC Cleared from Blacklist

7 – Revoke Suspension of IEC

8 – Revoke Cancellation of IEC

9 – Amended IEC

 Users can verify the your IEC details using this enquiry

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to check the summary of Shipping Bills (SBs) for a particular IEC on ICEGATE?

 Navigate to Services widget > enquiry link.

 Select ‘IEC Wise Summary Report’ link.

 Enter IEC No., PAN No. and select appropriate date range, in the form displayed

 Enter valid date range. Date range of more than one month will not be permitted

 In order to view the summary of Shipping Bills, Click on ‘Shipping Bill Summary’ button

 The report displayed contains details all SBs, their details and Current Status

 This report can be printed and is also downloadable in Excel format

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to check the summary of Bill of Entry (BE) for a particular IEC on ICEGATE?

 Navigate to Services widget > enquiry link.

 Select ‘IEC Wise Summary Report’ link.

 Enter IEC No., PAN No. and select appropriate date range, in the form displayed

 Enter valid date range. Date range of more than one month will not be permitted

 In order to view the summary of Bills Of Entry (BE), Click on ‘Bills Of Entry Summary’ button

 The report displayed contains details all BEs, their details and Payment Status

 This report can be printed and is also downloadable in Excel format

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to check the status of all the Shipping Bill documents filed at ICEGATE against a particular PAN No.?

 Navigate to Services widget > enquiry link.

 Click on ‘CB Wise Daily Summary’ link.

 Now click on ‘Shipping Bill’ link and enter the PAN No.

 Click on ‘Click Here’ link to view summary of all Shipping Bills filed at ICEGATE against a particular PAN No.

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to check status of all the Bill of Entry documents filed at ICEGATE against a particular PAN No.?

 Login to ICEGATE website using your login credentials.

 Navigate to Services widget > enquiry link.

 Click on ‘CB Wise Daily Summary’ link.

 Now click on ‘Bill of Entry’ link and enter the PAN No.

 Click on ‘Click Here’ link to view summary of Bill of Entry filed at ICEGATE against a particular PAN No.

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

How can I check if a license has been received from DGFT at Customs?

 Navigate to Services widget > enquiry link.

 Select ‘License received from DGFT’ link.

 Click on ‘IEC Based’ in the left menu if you wish to check the status against a particular IEC No.

 Select Location from the drop down and enter the IEC No.

 Enter valid date range. Date range of more than one year will not be permitted

 Click on Search button to view the status of your License.

 It will display the License Number, its corresponding Scheme Code, License Date and Status (fresh or amended license) along with Date of Integration at ICEGATE and Error Code

 To understand the significance of the displayed Error Code on the enquiry, click on ‘Click Here to view error code list’ link.

 Click on ‘License Based’ in the left menu if you wish to check the status against a particular License No.

 Enter the Licence No. and valid date range. Date range of more than one year will not be permitted

 Click on Search button to view the status of your License

 It will display the License Number, its corresponding Scheme Code, License Date and Status (fresh or amended license) along with Date of Integration at ICEGATE and Error Code

 To understand the significance of the displayed Error Code on the enquiry, click on ‘Click Here to view error code list’ link.

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to track month-wise drawback scrolls on ICEGATE website?

 Navigate to Services widget > enquiry link.

 Select Month Wise DBK Scroll link.

 Select the Location, Month and Year of which you want to view the scroll details, from the drop down menu on the form and click on search button.

 You can view a complete list of scrolls generated with the scroll no., Generation Date and count of SBs contained, against the selected Location, for the selected month and year

 This report can be printed and is also downloadable in PDF format

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to check status of Public Rotation No. on ICEGATE?

 Navigate to Services widget > enquiry link.

 Select Public Rotation No Enquiry.

 Enter IMO No. and Shipping Line Code in the form displayed.

 Press the submit button to generate the report.

 The report displays a list of Rotation Numbers, along with their dates, IMO Code, Shipping Line Code and corresponding Error Code

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to check the status of my challan on ICEGATE?

 Navigate to Services widget > enquiry link.

 Click on ‘Public Enquiries’.  Select ‘Challan Enquiry’ link.

 Enter all mandatory details including your Challan No., BE No. and BE date in the Search form.

 Press the submit button to view your challan status.

 This enquiry will display details of the Challan No. entered along with corresponding error codes.

 The error code can be any one of the following. Significance of each of them is given alongside:

Error Code 00 – Payment has been done successfully.

Error Code 02 – One of the payments made has already been updated.

Err Code 03 / 04 / 11 – kindly contact ICEGATE Helpdesk Team

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What is the procedure to check list of challans against my IEC?

 On the dashboard, click on E-Payment widget.

 Here you can view list of unpaid challans for your IEC number.

 You can also view pending transactions by clicking on ‘Incomplete Transactions’ link available in the left menu.

 To view your current transactions, click on ‘Transaction Summary’ link available in the left menu.

 To view your transactions date and location wise, click on ‘Transaction Report’ link available in the left menu

 In case you get any error while fetching the details, kindly contact ICEGATE Helpdesk Team

What are the steps to be followed in case you have received the BE First Print, but challan details are not available at:

a) ICEGATE Website?

You can check / view your challan details on ICEGATE website by following the below procedure:

 Navigate to Services widget > enquiry link.

 Click on ‘Document Status’ enquiry and then select ‘Bill OF Entry’.

 Enter your BE No., BE date and Location. All fields are mandatory.

 Press the Submit button.

 The enquiry will display details of the requested BE, its Current Status and Payment Details in different sections.

 You can view your challan details under Payment Details section.

b)    Bank?

In case of challan payment at the authorized bank branch, please contact your respective Customs Location. If the Challan is not reflecting at the Bank or at ICEGATE E-payment, please contact ICEGATE HELPDESK, please contact the ICEGATE helpdesk team.
 

What is the procedure to know the status of documents filed at ICEGATE against a particular Location and Document No.?

 Navigate to Services widget > enquiry link available on the dashboard.

 Click on ‘Public Enquiries’.

 Select ‘Document Status’.

 On the ‘Document Status’ page, select the appropriate document type for which you wish to view the status from the menu on the left.

For Bill of Entry:

 Click on ‘Bill of Entry’ and fill in BE No. and BE date on the form. Select the appropriate Location from the drop down.

 Submit the details.

 You can view your current BE document status or BE No., Drawback details, ROSL details and status of NOC received from other government agencies.

 If you have not received any acknowledgment for more than 2 hours, then kindly contact ICEGATE Helpdesk team.

For Shipping Bill:

 Click on ‘Shipping Bill’ and fill in SB No. and SB date. Select the appropriate Location from the drop down.

 Submit the details.

 You can now view your SB details, Item wise reward details, current status, EGM status, Drawback Query details, ROSL details and status of NOC received from other government agencies.

For AIR IGM:

 Click on AIR IGM and fill in Master Bill No. Select the appropriate Location from the drop down.

 Submit the details.

 You can now view details of your Air IGM along with its current status.

 In case of any discrepancy, kindly contact ICEGATE Helpdesk Team.

For SEA IGM:

 Click on SEA IGM and fill in Master Bill No. Select the appropriate Location from the drop down.

 Submit the details.

 You can now view details of your SEA IGM along with its current status.

 In case of any discrepancy, kindly contact ICEGATE Helpdesk Team.

For AIR CONSOL:

 Click on AIR CONSOL and fill in Master Bill No. Select the appropriate Location from the drop down.

 Submit the details.

 You can now view details of your AIR CONSOL along with its current status.

 In case of any discrepancy, kindly contact ICEGATE Helpdesk Team.

For ICD BL status:

 Click on ICD BL Status and fill in Master Bill No. and House Bill No.

 Submit the details.

 You can now view details of your ICD BL along with its current status.

 The Error Code displayed on the enquiry can be any one of the following. Significance of each is mentioned alongside:

Error Code 31 – SMTP Number is null

Error Code 32 – SMTP Date is null

Error Code 33 – Train Number is null

Error Code 34 – Arrival Date is null

Error Code 35 – Container Number is null

Error Code 36 – Shipping Line Code is null

Error Code 37 – Invalid Gateway Port

Error Code 38 – Arrival Date later than today’s date

Error Code 39 – Invalid Container Condition

Error Code 40 – Invalid SmtpNo + SmtpDt + Gateway Port Code

Error Code 41 – Invalid SmtpNo + SmtpDt + Gateway Port Code + Container Number

Error Code 42 – Invalid Shipping Line Code

Error Code 43 – Error in File

Error Code 44 – Error in File

Error Code 45 – Error in File

Error Code 46 – Error in File

Error Code 100 – Container Record Transfer Failed

Error Code 101 – Container Validation Failed

Error Code 102 – Container Already Exists

 For SEZ BE Acknowledgment status:

 Click on SEZ BE Ack status and fill in Bill of Entry No. and Date.

 Select the appropriate Location from the drop down.

 Submit the details.

 The Error Code displayed on the enquiry can be any one of the following. Significance of each is mentioned alongside:

Error Code 00 – Acknowledgment has been processed successfully.

Error Code 01 – Acknowledgment has failed. Kindly contact the SEZ location to know the status / failure reason.

 For SEZ SB Acknowledgment status:

 Click on SEZ SB Ack status and fill in Shipping Bill No. and Date.

 Select the appropriate Location from the drop down.

 Submit the details.

 The Error Code displayed on the enquiry can be any one of the following. Significance of each is mentioned alongside:

Error Code 00 – Acknowledgment has been processed successfully.

Error Code 01 – Acknowledgment has failed.

Kindly contact the SEZ location to know the status / failure reason.

 For other government Agencies/ Single Window:

 Click on other Govt. Agencies.

 To know BE Acknowledgment status or Release Order status, click on the appropriate link and fill in Bill of Entry No. and Date.

 Select Location and Agency from the drop down provided.

 Submit the details.

 You can now view your BE Acknowledgment status or Release order status as per your selection made.  Contact your respective agency in case NOC for release order is not available on ICEGATE website

What is the procedure to search for the current status of my Shipping Bill on ICEGATE, in case Shipping Bill is not visible / integrated at DGFT’s end?

 Navigate to Services widget > enquiry link.

 Click on ‘Public Enquiries’ link.

 Select ‘DGFT Shipping Bill Integration Status’.

 Select the criteria to search for the required Shipping Bill status from the left menu.

 Select ‘Search by Shipping Bill No.’ if you wish to search for one SB.

 Select ‘Search by Shipping Bill Date Range’ if you wish to search for all SBs in a particular time interval.

 Searching by Shipping Bill No.

 Enter the SB No. and SB Date. Select the corresponding Location from the drop down menu.

 Once you submit the details, you can view you the details of the SB, corresponding Export General Manifest (EGM) date along with the integration status of the SB displayed as the Error Code.

 The Error Code displayed on the enquiry can be any one of the following. Significance of each is mentioned alongside:

Error Code 0 – SB integrated successfully at DGFT’s end

Error Code 3 – Table could not be added due to some error

Error Code 9 – Table could not be added due to duplicate record

Error Code 10 – Data Error in some other related table

Error Code 16 – Parent record missing

Error Code 21 – Invalid LEO / LEO less than SB date

Error Code 23 – FOB value in INR is missing or invalid

Searching by Shipping Bill Date Range

 Enter the IEC code, Start and End Date for the Date Range.

 Once you submit the details, you can view you the details of all the SBs filed by the particular IEC for all locations, their corresponding Export General Manifest (EGM) dates along with the integration status of the SB displayed as the Error Code.

 The Error Code displayed on the enquiry can be any one of the following. Significance of each is mentioned alongside:

Error Code 0 – SB integrated successfully at DGFT’s end

Error Code 3 – Table could not be added due to some error

Error Code 9 – Table could not be added due to duplicate record

Error Code 10 – Data Error in some other related table

Error Code 16 – Parent record missing

Error Code 21 – Invalid LEO / LEO less than SB date

Error Code 23 – FOB value in INR is missing or invalid

What is the procedure to search for the status of my Shipping Bill on ICEGATE, in case Shipping Bill is not available at RBI?

 Navigate to Services widget > enquiry link available on dashboard.

 Click on ‘Public Enquiries’ link.

 Select ‘Status of SB in RBI – EDPMS’ link.

 Enter Shipping Bill No. and Shipping Bill Date. Select the corresponding Location from the drop down menu.

 Submit the details.

 You can now view details of the SB along with date of transmission to EDPMS.

 In case of any discrepancy, kindly contact your respective bank

What is the procedure to search for the status of my Bill of Entry on ICEGATE, in case Bill of Entry is not available at RBI?

 Navigate to Services widget > enquiry link available on dashboard.

 Click on ‘Public Enquiries’ link.

 Select ‘Status of BE in RBI – IDPMS’ link.

 Enter Bill of Entry No. and Bill of Entry Date. Select the corresponding Location from the drop down menu.

 Submit the details.

 You can now view details of the BE along with date of transmission to IDPMS.

 In case of any discrepancy, kindly contact your respective bank.

What are the pre-requisites for uploading my Digital Signature on ICEGATE?

 DSC device should be inserted in the system and logged in

 Digital signature should DSC Class – 3, Individual and Encrypted

 Browser requirement - Internet Explorer- 11

 Java Setup - 1.8 or higher version (32 bit) to be installed, latest version recommended

How to verify the version of Java installed in my browser?

 Open Internet explorer (not Edge)

 Go to https://www.java.com/verify/ and follow the steps provided by Oracle.

 If not installed, then install the latest version of Java (v1.8 or above, 32 bit) from Internet explorer and complete the steps.

 The java verification needs to work before ICEGATE Registration

What is PKI component error and how to troubleshoot it?

 PKI component is a system issue. If the above-mentioned pre-requisites are confirmed, please follow the below steps. (Kindly ensure your DSC is inserted in your system, before proceeding to the steps)

o Close all browser tabs and Open Internet Explorer 11

o Press Ctrl+ Shift+ Delete and remove all history, cache, and cookies from the browser

o Open Control Panel -> Java. Make sure there is only one version of Java installed in your system and the version should be 1.8 or higher.

o Make the changes in Java Control Panel by following the advisory - https://icegate.gov.in/Download/JavaSetupForDSC.pdf

o Go back to Internet Explorer > Tools > Compatibility view settings. Make the changes according to the above advisory link.

o After completing the above procedure, manually type the complete URL of ICEGATE i.e., www.icegate.gov.in

What is CRL verification issue faced while selecting the DSC certificate and how to fix it?

 Certificate Authorities publish Certificate Revocation Lists (CRLs), which as the name suggests, contains the certificates, which are no longer valid (may be revoked or cancelled)

 In case of such issues, you may contact your Certificate Issuing Authority (CA)

What are the additional features introduced for the benefit of EXIM trading partners in ICEGATE 2.0?

The following are the key additional features being introduced in ICEGATE 2.0:

  • Hindi version of ICEGATE website.
  • Search within website made available.
  • Personalized Dashboard (user can choose the widgets/utilities which he wants displayed on his/her dashboard).
  • Data download option available for all dashboard widgets (such as License, Refund, message filing status).
  • Live status on dashboard widgets for the documents filed.
  • Customized notifications (user can choose the events for which he/she want notifications).
  • Chatbot (a 24x7 virtual assistant for any query faced by the trade user).
  • Web browser based message filing utility (for Bill of Entry, Shipping Bill, IGM & EGM).

How can user access old ICEGATE application?

The link for old ICEGATE application (https://old.icegate.gov.in) is available at the new website. On clicking the link, the user will land on ICEGATE 1.0 application. The user will be able to access all existing modules and features from the old application as well.

How to make e-payment in new ICEGATE application?

Pre Login

Please click on Services tab on ICEGATE 2.0 website  > click on ePayment.

Post Login

Please go to Services Widget > click on ePayment.

How to access enquiries at new ICEGATE application?

Pre Login

Please click on Services Tab on ICEGATE 2.0 website  > click on Quick Information.

Post Login

Please go to Services Widget > click on Enquiries.

How to do electronic filing at new ICEGATE application?

Please log into your account > go to Services Widget > click on electronic filing.

How to do access eSanchit at new ICEGATE application?

Please log into your account > go to Services Widget > click on eSanchit.

How to get the email addresses for SMTP filing?

Please click on Services tab on ICEGATE 2.0 website > click on Electronic Filing > click on SMTP/Email.